Backstage Hotel Serviced Apartments – A Favorite for Families in Zermatt
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Key details
About the Hotel
Oberdorfstrasse 134, Zermatt, 3920,
-
Next to the ski lifts
Perfect
9.3
8.0
/10
5.0
/5
Loved by Backstage Hotel Serviced Apartments guests
Spacious rooms
Really good views
Attentive staff
Brand new spa
Good care
"The pool is heated in the garden, and it is rare to find such a luxurious accommodation where you can enjoy the view of the Matterhorn while bathing in the pool."
Keiko from Japan
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"Backstage took an old town chalet, lifted it and created a sun filled, glass room overlooking the Thun River."
Melissa from United States
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"Beside the pool is a wet and dry sauna, with refreshments with lemon water, nuts, and fruit."
tszappia from United States
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3-star serviced apartments with Matterhorn view balconies in Zermatt
Accommodations & Design
Each apartment is designed by architect Heinz Julen and features a fireplace with precious pieces of art. Units offer a fully equipped kitchen with a large dining table, satellite TV, and private bathrooms with complimentary toiletries. A special colour and design theme defines each unit, with rooms ranging from two-bedroom layouts to duplex options with roof terraces.
Wellness & Spa Access
Guests receive free access to the spa area of Backstage Boutique SPA Hotel, a 10-minute walk away. That spa includes a hot tub, sauna, steam bath, and a massage room. The hotel itself has a seasonal outdoor pool open during summer months.
Dining & Entertainment
The hotel building contains a cinema for guest entertainment. Breakfast is served and includes bread, nuts, yogurt, fruit, and juice, with additional options like eggs and meat available at a small extra cost. Two restaurants operate on the property, and guests can also order breakfast in the room.
Location & Services
The Zermatt Matterhorn Express Cable Car is 250 metres from the apartments. The Sunnegga and Gornergrat Trains are 1 kilometre away. A complimentary shuttle service transports guests to and from the Zermatt train station, and private check-in/check-out is available.
Family & Activities
The apartments provide spacious living areas with dining tables suitable for families. Outdoor activities include skiing, hiking, cycling, and tennis, with bicycle rental available on site. Evening entertainment such as nightclub/DJ and darts is offered, and daily housekeeping and laundry service are provided.
Highlights
Design: Architect Heinz Julen designed interiors with precious art
Wellness: Free spa access with hot tub, sauna, steam bath
Entertainment: On-site cinema and two restaurants
Location: 250m from Matterhorn Express Cable Car
Service: Free shuttle from Zermatt train station
Rooms: Apartments with kitchen, fireplace, and private terrace
“Backstage Hotel Serviced Apartments, designed by Heinz Julen, deliver views of the Matterhorn from private terraces-an ideal alpine escape. I especially like the free shuttle from the train station, a welcome touch in car-free Zermatt. With spacious family-friendly accommodations and a luxury spa, this hotel impresses as a smart base for exploring the slopes and trails.”
Grace WhitmanContent & Editorial Director at Familyhotels
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
Superior Two-Bedroom Apartment Matterhorn View
2 persons
125 sq. feet
1 King-size bed
Air conditioning
Balcony
room details
Two-Bedroom Apartment Matterhorn View
2 persons
110 sq. feet
1 King-size bed
Air conditioning
Balcony
room details
Three-Bedroom Apartment Garden
2 persons
135 sq. feet
1 King-size bed
Air conditioning
Balcony
room details
Show all rooms
Availability and pricing for your selected dates
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August 2026 - August 2027
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Check-in/ Check-out
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Perfect
9.5/10Review score
General
No smoking on site
Wi-Fi
Safe deposit box
VIP check-in/ -out
Pets allowed
Luggage storage
Lift
Sports & Fitness
Skiing
Hiking
Cycling
Tennis court
Billiard tables
Darts
Table tennis
Guest Parking
Electric kettle
Cookware/ Kitchen utensils
Services
Free shuttle service
Housekeeping
Laundry
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Outdoor dining area
Business
Meeting/ Banquet facilities
Children
Cots
Spa & Leisure
Seasonal outdoor pool
Beach umbrellas
Sun loungers
Live entertainment
Night club
Sun terrace
Garden area
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Back massage
Full body massage
Foot massage
Pool with view
Room features
Heating
Sitting area
Terrace
Garden furniture
Dining table
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Cookware/ Kitchen utensils
Media
Flat-screen TV
Room decor
Parquet floor
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Backstage Hotel Serviced Apartments Location
Oberdorfstrasse 134, Zermatt, 3920,
Explore Zermatt
Explore Zermatt
Top Attractions
Activities
Dining
Entertainment
Matterhorn Museum
7 minutes' walk
Local history and culture showcased with fascinating exhibits on Zermatt's mountaineering heritage.
Parish Church of St. Mauritius
11 minutes' walk
Beautiful architecture and serene atmosphere with a historical significance dating back to the 15th century.
Photopoint Kirchbrucke bridge
11 minutes' walk
Stunning views of the Matterhorn from this iconic bridge, perfect for memorable photos.
Hinterdorfstrasse
11 minutes' walk
Charming historic street lined with traditional wooden houses, offering insight into Zermatt's past.
Hiking Tour
25 minutes' walk
Guided hikes to breathtaking viewpoints; great for both thrill-seekers and nature lovers.
Wellness Spa Retreat
10 minutes' walk
Relaxing spa services featuring treatments and massages in serene mountain surroundings.
Restaurant Julen
9 minutes' walk
Cozy eatery serving Swiss fare including raclette and fondue, with a rustic charm.
Sparky's Bar & Restaurant
11 minutes' walk
Casual dining with a vibrant atmosphere, popular for its burgers and local beers.
Alfa Pizza & Bar
6 minutes' walk
Lively spot with a great selection of pizzas and drinks, hosting regular live music events.
Cinema Zermatt
15 minutes' walk
Family-friendly cinema showcasing popular films, perfect for a relaxing evening out.
Tips on navigating the city
City Centre
Zermatt 9 min · 2300 ft
Airports
Sion (SIR) 116 min · 47.8 mi
Agno (LUG) 243 min · 100.5 mi
Train
Zermatt railway station 12 min · 3300 ft
Train 2 min · 400 ft
Bus
Bus stop 19 min · 7.7 mi
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Property information and rules
Check-in
from 15:00-21:00
Check-out
from 07:00-11:00
Guest Parking
No parking available.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
A full breakfast is served at the price of CHF 36 per person per day.
Children & extra beds
Maximum capacity of extra beds in a room is 1.
Pets
Pets are allowed on request.
Languages
German
Number of rooms:
8
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Review score
Based on 61 verified reviews
8.9 /10
Great
94 %
Recommend
Cleanliness
9.6/10
Comfort
9.7/10
Facilities
9.5/10
Free WiFi
9.9/10
Location
9.4/10
Staff
9.8/10
Value for money
8.8/10
Pros
Friendly staff
River view
Clean property
Hot tub
Cons
Cold apartment
Pool not working
Guest reviews
based on 161 reviews
9.3/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About Backstage Hotel Serviced Apartments
What is the check-in and check-out policy at Backstage Hotel Serviced Apartments?
Check-in is at 15:00 and check-out is by 11:00.
How far is Backstage Hotel Serviced Apartments from the nearest train station?
The hotel is located 1 km from Zermatt train station.
What amenities are available in the rooms at Backstage Hotel Serviced Apartments?
Rooms feature free Wi-Fi, a fully equipped kitchen, a flat-screen TV with satellite channels, and a private bathroom with complimentary toiletries.
What dining options are available at Backstage Hotel Serviced Apartments?
Guests can enjoy dining at the on-site Diners Club restaurant, and breakfast is available for an additional charge of 36 CHF.
What wellness facilities are provided by Backstage Hotel Serviced Apartments?
Guests have free access to the spa area of Backstage Boutique SPA Hotel, which includes a hot tub, sauna, and steam room.
Which nearby attractions can guests visit from Backstage Hotel Serviced Apartments?
Nearby attractions include the Matterhorn Museum (0.5 km) and the Zermatt Matterhorn Express Cable Car (250 m).
Is there a seasonal outdoor pool at Backstage Hotel Serviced Apartments?
Yes, guests have access to a seasonal outdoor pool during the summer months.
What recreational activities are available at Backstage Hotel Serviced Apartments?
Guests can engage in activities such as skiing, hiking, cycling, and playing tennis.
What is the distance from Backstage Hotel Serviced Apartments to the nearest airport?
The nearest airport, Lugano Airport, is located 90 km from the hotel.
Are there any specific amenities for families at Backstage Hotel Serviced Apartments?
The hotel offers spacious accommodations suitable for families, including apartments with large dining tables and living spaces.
What language is primarily spoken at Backstage Hotel Serviced Apartments?
English and German are primarily spoken by the staff.
Is there a bar or lounge area at Backstage Hotel Serviced Apartments?
Yes, there is a bar/lounge area where guests can relax.